Google Voice: So Long, and Thanks for Losing My Texts

Google Voice Silently Loses Text Messages

Three months after making my Sprint cell phone number into a Google Voice number, I’ve decided to cancel the service.

Recently, text messaging has become unreliable. In the last 4 days, only about 30% of text messages I’ve sent have gone through. And it cost a lot of miscommunication before I got to the bottom of it, because on my phone all messages indicated they were sent successfully.

When I went to troubleshoot, I checked Google Voice and realized that not only had the messages failed to reach my recipient, but they failed to make it to Google Voice in the first place.

I realize that hosting a telecommunications network with 100% uptime is a challenging problem, but frequent silent failure is an unacceptable user experience in this case.

I’m going to miss Google Voice, because I enjoy a lot of its features: text message indexing and archiving, voicemail archives, voice mail transcription, etc. They just aren’t worth all the extra unreliability and headache at this point.

About Evan

Works on a sight reading practice tool for musicians and music teachers, and loves making Try Arc better in his spare time.

One Response to Google Voice: So Long, and Thanks for Losing My Texts

  1. Mozign McMozerton October 12, 2011 at 4:41 pm #

    I love the video! Sorry it had to come to this. I might be making a similar decision soon.

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